Raw SEA Wavy 613 Blonde

SHIPPING

All items are shipped via UPS or USPS. Our Processing time is 1-7 business days to prepare your order BEFORE shipping. After the processing time is complete, your order is shipped. Shipping takes 1-4 business days to reach you once it leaves our facility. Once items are shipped, tracking numbers will be sent to the email address provided with the purchase.

During a 7Strands Sale or major restock i.e (black friday, etc), processing times can take 5-10 business days, and shipping time Is 1-4 business days.

Orders are not processed on weekends or holidays.

International orders can take 3-14 business days to receive depending on which shipping is selected at checkout. 7Strands do not cover any tariffs or custom fees.

7STRANDSRAWEXTENSIONS isn’t responsible for any lost items. If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service or UPS and file a claim. All packages are insured by USPS/UPS. If you selected Route Protect at checkout your package is fully covered from loss, damage, or theft for the subtotal amount. You must submit your claim through Route.

7STRANDSRAWEXTENSIONS does not hold responsibility for packages after they have been shipped. 

7STRANDSRAWEXTENSIONS is not responsible for late shipments due to holidays, natural disasters, weather delays, or any courier delays.

If items have not been received, it can be located by using the tracking number or contacting your local post office.

If your package does not successfully deliver and is sent back to 7STRANDS you are responsible for additional shipping fees, or a store credit/refund will be given to you to purchase a new order with the correct address.

RETURNS/EXCHANGES

Returns

We ofter refunds only no exchanges. There is a 10% fee on all refunds to cover merchant fees.
Our return policy lasts 48hrs. Once you receive your order, you have 48hrs to decide if you would like to keep it or return it for any reason. Items must be mailed back within 48hrs after receiving. We do not do refunds on mink hair due to them being pre orders. We also do refund clip ins or curly hair.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Curly hair cannot be picked through if you plan to return. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed.

Exchanges (if applicable)
Send us an email at help@7strandsrawextensions.net 

Shipping
To return your product, you should mail your product to:

Brittney

P.O Box 1093, Fairburn GA 30213, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

1. BI-WEEKLY SHAMPOO IF NOT WEEKLY

Always detangle your hair before wetting it using a wide tooth comb or wig brush. Just like you would treat your own head of hair, wash it! Oils and dirt cause build up which is a no-go. Some ladies prefer to co-wash (using only conditioner), which is perfectly fine but remember you still want to use a clarifying shampoo that will remove any and all debris. If you wash your hair weekly you can switch in between a regular shampoo and co-washing.

2. DEEP CONDITION

It is important that you condition your weave, especially with curly hair. Conditioning helps with detangling, define curl pattern (if any), and adds moisture to the hair (that was stripped by the clarifying shampoo if you did not co-wash). You must retain moisture in the hair to prevent it from frizzing or tangling. 

3. HOW TO DRY

Ladies, there are levels to this weave game! Sure you can opt for a wash and go but it’s better to be safe than sorry. We recommend sitting under a dryer for at least 1 to 2 hours to make sure your entire hair is dry (even the braids). If your braids are not dry you run the risk of having an ungodly mildew smell to your hair as well as unsightly molding, which will definitely damage your hair.

(If you bundles are not yet installed. Letting your bundles air dry does wonders for them.)

4. BEDTIME HAIR

This is the best way to protect your hair at night. We actually recommend you use both the satin scarf and pillow (definitely those who wake up with their scarf on the floor). These satin items help your hair retain moisture and keep your hair soft, silky and laid.

5. CURLY STRANDS

Curly hair has an extra step for nighttime routines, you can also do this for wavy hair to keep the waves defined. Sectioning the hair and braiding/twisting it is essential to maintaining the curl pattern and defining waves. Once you braid it, tie your hair with a satin scarf and you’re ready for bed.

6. MINIMUM HEAT

The purpose of wearing a weave is mostly to give your natural hair a break, so do just that. If you wear your extensions straight, wrap it with a few bobby pins at night to avoid using heat daily, and if you opt for voluminous curls pin curls are your solution. Only use heat it you must and that goes for your leave out too! You don’t want a crispy, burnt leave out. (trust us, we’ve seen it and ain't nobody got time for that).

7. Don’t Drench Your Weave In Products

In the case of weaves and products, we do not believe the more the merrier. Using numerous products will leave your strands stringy and greasy and cause build up. Shop Our hair product line for the best products to use on your extensions.